Privacy Policy
We are committed to protecting your privacy and handling your personal data in a secure, transparent, and responsible manner. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our services.
By accessing or using any of our platforms, applications, or integrations, you agree to the terms described in this policy.
1. What Information We Collect
- Personal Identifiable Information (PII): Name, email address, phone number, profile information, login credentials.
- Behavioral & Device Data: Browser type, IP address, device information, session duration, and interaction logs.
- User-Provided Content: Responses from forms, chatbots, surveys, profile information, uploaded documents.
- Third-Party Platform Data (if integrated): With your consent, we may collect data from Google, LinkedIn, OpenAI, Facebook, etc., via API for login or content generation purposes.
2. How We Use Your Information
- Provide and improve platform functionality and performance.
- Generate personalized outputs (e.g., resume, career roadmap, agent suggestions).
- Communicate system updates, onboarding, and product tips.
- Analyze usage for optimization and user behavior insight.
- Fulfill legal and security obligations.
- We do not use your data for external advertising.
3. Data Sharing & Disclosure
We do not sell your personal data. We may share your information with:
- Trusted Processors: Services like analytics providers, cloud storage, or AI model APIs.
- Integrated Platforms: When you connect to third-party services (e.g., Google, LinkedIn), their APIs may be used to personalize your experience.
- Legal Authorities: In cases where we are required to comply with regulations or legal processes.
All data sharing is governed by confidentiality and data protection agreements.
4. Security of Your Data
- Encryption (in transit and at rest)
- Role-based access controls (RBAC)
- Secure API communication (HTTPS)
- Logging and monitoring access and events
5. Retention of Information
We store your data only for as long as needed to:
- Provide and improve services
- Fulfill legal obligations
- Support account recovery, history, and analytics
Data may be anonymized and retained for research or product development purposes.
6. Your Rights
Depending on your location and regulations (e.g., GDPR, CCPA), you may request:
- Access: View what data we store about you.
- Correction: Fix incorrect or outdated information.
- Deletion: Permanently erase your account and data.
- Restriction or Objection: Limit or opt out of certain types of processing.
- Portability: Request an export of your data in machine-readable format.
To exercise these rights, contact support@[yourdomain].com
7. Cookies & Tracking Technologies
- Keep you logged in
- Analyze user behavior
- Enhance UI and feature performance
You may control cookies via browser settings.
8. Links to Third-Party Sites
Our services may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their respective privacy policies.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children. If such data is discovered, it will be removed immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date.
11. Contact
- Email: [email protected]
- Address: Nam Từ Liêm, Hà Nội
Compliance
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other applicable data privacy laws.